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Adult safeguarding
  
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Brief solution focused therapy
  
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Building confidence & self-esteem
  
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Building resilience in young people
  
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Callers in crisis - skills for front line staff
  
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Conflict resolution
  
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Creative consultation
  
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Difficult & aggressive behaviour
  
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Effective communication - using assertiveness techniques
  
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Equality & diversity
  
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Facilitating reflective practice
  
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Groupwork facilitation
  
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Groupwork skills
  
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Key working & support planning
  
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Lone working
  
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Motivational interviewing
  
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Professional boundaries
  
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Resilience skills
  
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Service user involvement
  
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