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Effective communication print version | course feedback

 
 
     


this course is only available in house
   
     
Notes:    


Course Outline

   
Do you ever find yourself being dumped upon, taken for granted, manipulated or blowing your top? This course develops your confidence and skills in using techniques to improve your communication and change the way that others respond to you.    

Aims

   
  • To develop an understanding of what effective communication is
  • To develop confidence in using assertiveness techniques to communicate clearly and effectively
   

Objectives

   
By the end of the course participants will have had opportunities to:
  • Explore the difference between passive, aggressive, manipulative and assertive ways to communicate
  • Understand the essential ingredients for effective communication and practice using them
  • Explore a range of commonly experienced difficulties with communication and consider more effective responses/solutions
   

Agenda

   
Please contact us for an up to date course outline.    
     
Competences - HSC233 & 31