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Service user involvement print version | course feedback

 
 
     


this course is only available in house
   
     
Notes:    


Course Outline

   
Are you involving users or using users? Do you need to develop your awareness and understanding of the values, principles and good practice of involving users in services? This course provides an overview of the why, what and how of user involvement. Participants will develop a checklist to support the development or review of workplace user involvement strategies.    

Aims

   
Aims:

  • to increase understanding of good practice principles for the effective involvement of service users within projects
  • to explore ways to increase service user involvement in all aspects of your project, from planning through to management committee level
       

    Objectives

       
    Objectives:

    • to identify the principles and values behind service user involvement
    • to explore methods for increasing service user involvement
    • to consider a range of good practice issues
    • to develop a checklist to support the effective development of service user involvement within organisations
         

      Agenda

         
      Please contact us for an up to date course outline.    
           
      Competences - HSC330, HSC3111