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Service user involvement print version | course feedback


this course is only available in house

Course Outline

Are you involving users or using users? Do you need to develop your awareness and understanding of the values, principles and good practice of involving users in services? This course provides an overview of the why, what and how of user involvement. Participants will develop a checklist to support the development or review of workplace user involvement strategies.    



  • to increase understanding of good practice principles for the effective involvement of service users within projects
  • to explore ways to increase service user involvement in all aspects of your project, from planning through to management committee level



    • to identify the principles and values behind service user involvement
    • to explore methods for increasing service user involvement
    • to consider a range of good practice issues
    • to develop a checklist to support the effective development of service user involvement within organisations


      Please contact us for an up to date course outline.    
      Competences - HSC330, HSC3111