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Conflict resolution print version | course feedback

 
 
     


this course is only available in house
   
     
Notes:    


Course Outline

   
 

   

Aims

   
Aim:

  • To develop confidence, understanding and skills in conflict resolution
   

Objectives

   
Objectives:

By the end of the training course participants will have had opportunities to:

  • Identify key ingredients in all conflict
  • Recognise common pitfall approaches to managing conflict
  • Identify different stages of conflict escalation and consider suitable resolution approaches
  • Practice key skills to build confidence to manage conflict
  • Explore frequent problem areas and ways to resolve them
   

Agenda

   
Please contact us for an up to date course outline.    
     
Competences -