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We ask delegates on our courses what they have found useful and why.

Here are some of the responses from the People in crisis course.


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  • The training was extremely informative and interesting. It was very relevant to my role. The trainer was brilliant. Excellent group discussions, reflective practice and group activities. I shall take away all the skills and ideas gained today and use in my approach at work - thank you.
    Laura Burton, Helpdesk Support Worker, Splitz Support Service (Trowbridge) - Mar 2017
  • Learning about how to interact with people in crisis and incorporating the ASIST concept. Very useful, informative and reassuring.
    Aimée Dunning, Support Worker, Next Link Housing - Mar 2017
  • Everything! Seeing the letter from someone who is suicidal really helped to understand their feelings and how I can support; exploring - the use of reflection. Really good group; made to feel very supported; 'safe environment' to explore issues.
    Mar 2017
  • Best training day I have ever had. The facilitator was excellent - really knowledgeable, stories and examples kept me interested right through. It will make me more understanding and empathetic to people’s needs and feelings.
  • Sal was so energetic and engaging it made the day fly by! I’ll go away more confident and hopefully a better listener.
  • Different techniques to deal with a service user in crisis and useful ways to support them. I feel I have gained more confidence and knowledge to deal with a crisis situation. Very good day and a brilliant trainer.