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We ask delegates on our courses what they have found useful and why.

Here are some of the responses from the Management & leadership course.


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  • Very! Very! Useful course. The GROW model is brilliant! I also had the opportunity to reflect on my issues at work. Brilliant course & Amy really makes it! Very engaging!
    Charlotte Tearney, Clinical Services Manager - The Lennard Surgery
  • All useful - exploring own personality and affects of this on others; GROW model, and other models; Deposit/withdrawal exercise; leadership/management differences. Really well run and structured course, helped me gain insight and confidence in not only my role but myself also!
    Sarah Walker, Deputy Manager - St Mungo's (Longhills)
  • "GROW" coaching techniques and the 7 habits, particularly "planning with end goal in mind" and "putting first things first". I feel that I have gained insight in a number of areas of leadership and management. The course trainer very knowledgeable and engaging.
    Dave Whittaker, Service Manager - Keystones Mental Health Support Services
  • Everything, the theory, the grow model, coaching skills, learning from others. It was fantastic, I came feeling demotivated and lacking in confidence in my practice. I'm leaving feeling equipped and excited about managing/ leading my team. Thank you.
    Beth Hughes, Trainee House Lead, The Nelson Trust
  • Lots of very helpful, structured models of different styles, which were really well explained and related to our individual services/roles. Practicing of coaching was great. I was captivated by Amy's content and the way it was delivered; in what felt a very personal way.
    Chris Hussey, Alcohol Team Leader, DHI
  • Everything. The chance to look at models that I'll be able to use practically. The opportunity to reflect on my own stuff and increase awareness of the things I need to watch out for (fixing). Excellent and I would recommend to anyone.
    Amy Gill, Fundraising & Communications Manager, One25 Project