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Mental Health First Aid

Develop understanding and confidence to respond to emotional and mental health difficulties and support people in distress; and identify resources to promote mental health and wellbeing. This two day course qualifies you as a Mental Health First Aider®.

Two day. For your team. Delivered in-person.

Mental Health First Aid

 

Course overview:

Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. You'll develop the skills and confidence to start a conversation, and empower someone to access the support they might need for recovery or successful management of symptoms. You'll learn how to support positive wellbeing and tackle stigma.
MHFA course won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and even potentially stop a crisis from happening.

Mental Health First Aid provides a framework for responding to emotional and mental health difficulties including anxiety, depression, self harm, suicide risk and psychosis. There is an emphasis on early intervention, promoting good mental health and linking individuals to resources and services that can help. This could include self-help books or websites, accessing therapy services through their GP, their school or place of work, online self-referral, support groups, and more.

This course qualifies you as a Mental Health First Aider®. Participants receive:

  •  a digital manual and ongoing learning events through an Online Learning Hub
  • an invitation to join the Association of Mental Health First Aiders
  • access to resources for post-training support via the MHFAider® support app
  • a certificate from MHFA England that will last for 3yrs

 

Aim(s):

Mental Health First Aid (MHFA) teaches people how to identify, understand and help someone who may be experiencing a mental health issue. MHFA won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and even potentially stop a crisis from happening.

 

Objectives:

By the end of the course participants will have had opportunities to:

  • Learn how to recognise those that may be experiencing poor mental health
  • Develop confidence to provide people with first-level support and early intervention
  • Learn how to encourage a person to identify and access sources of professional help and other supports for recovery or successful management of symptoms.
  • Practise active listening and empathy
  • Develop skills to have a conversation with improved mental health literacy around language and stigma
  • Understand the MHFAider® role, including boundaries and confidentiality
  • Identify ways to practise self-care
  • Know how to use the MHFAider Support App®
  • Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England.

 

Maximum group size: 16

 

In-person training - we ask you to provide a suitable venue and refreshments.

Enquire or book in a meeting with us

Your trainer(s)

Suzanne Pearson

Suzanne Pearson is a BABCP Accredited CBT therapist and a Registered Mental Health Nurse. She also has a PGCE in Adult Education. Suzanne has extensive and ongoing experience of supporting individuals to develop their resilience and well-being, and in supporting those recovering from mental and emotional distress.

 

She has worked in the NHS and voluntary sector as a therapist, mental health practitioner and service manager. Currently she provides a low cost in-person and online CBT therapy service for adults. Suzanne has been a longstanding volunteer with a peer led self-help group for people who self-harm, and she has also volunteered for a national out of hours crisis service.

 

She continues to be involved with various local mental health related charities as an advisor. She is an experienced independent mental health and social care trainer including being a qualified instructor for the Mental Health First Aid (Adult and Youth) and Applied Suicide Intervention Skills (ASIST) courses.

Ben Howie

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What people say

"This was a well-resourced and well-run course. Some of the most valuable elements were the expertise brought by other practitioners on the course. There is a lot of information in the course book. The videos showing mental health first aid support were incredibly useful."

Course participant, February 2024

"Suzanne delivered an excellent and impactful course. Covered a lot of important and heavy topics. I feel as though they were handled with the appropriate amount of depth and care. I would say that in the 2.5 years I have worked in the field of mental health, I have gotten the most out of this training over all the others I have attended."

Course participant, June 2025

"Learning about the purpose of anxiety – fight, flight or freeze. Engaging in exercises that helped to understand how/why someone feels during a mental health crisis. The course was really interesting and engaging."

Support Worker, Self Help Housing, March 2021

"Suzanne was superb - facilitating the learning material and class interactions excellently, creating a welcoming safe space for us to share our experiences. The material was covered in a great, paced, interactive and natural way. Great group of people on the course who helped create a great atmosphere."

Course participant, April 2025

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