Domestic abuse and complex needs (online for teams)

In-house course

Develop your confidence to recognise and ask about domestic abuse, respond safely and appropriately, and support individuals with complex needs to access services.

This is available as a 1/2 or 1 day online course delivered in-house (for teams).

In keeping with NICE guidance on multi-agency working for domestic abuse, this Level 2 course will develop your confidence to recognise domestic abuse and respond appropriately.

Understand the dynamics of domestic abuse and how it affects people’s lives; consider the impact of service interventions and promote safer working; become familiar with asking clients about abuse; and use tools and consider approaches to assess immediate safety, develop safety plans, and support individuals with complex needs to access specialist services.

    This training is available for individual staff members on our open programme in Bristol (you come to us) and for teams in-house (we come to you).

    Also currently available (online for individuals).

    Course aims

    To develop understanding and confidence in recognising, responding to and safely supporting domestic abuse victims

    Course objectives

    By the end of the course participants will have had opportunities to:

    • Understand the dynamics of domestic abuse and the impact on the victim
    • Understand how to provide a supportive environment for disclosure
    • Increase confidence in how to respond to a disclosure and knowledge of referral pathways and specialist services
    • Understand ‘complex needs’ and ‘trauma’ and what this may mean for someone experiencing domestic abuse
    • Increase knowledge of risk assessment and safety planning
    • Gain practical insights into making services safe and accessible for domestic abuse victims

    Venue info:

    This course is delivered online (for teams)

    Trainer: Sarah Blake

    "The dash risk checklist was really useful. Made me think about how I would identify and approach a situation of DV. Really enjoyed the TED talk. Got me thinking a lot about changes I could make to my approach. Really good - feel better prepared to address DV."

    Housing Support worker, February 2021

    "Thinking about the experience of the victim in coming into contact with services and workers; the barriers they face etc. Refreshing memory and how to provide a human, empathetic response."

    Caseworker, February 2021

    "Remote learning is becoming easier! A big thank you for such insightful training. Refreshing information about what services are available, how to refer, barriers for survivors."

    Service Manager, February 2021

    "The chance to discuss as a group and to utilise the trainers experience and knowledge."

    Regional Lead Outreach, October 2020

    "Addressing pertinent DVA issues relating to our client groups. MARAC. This was trainer's first online training, she was very good."

    Regional Outreach Officer, October 2020

    "A lot of it was a refresher for me but this was useful. The information about MAPPA was new to me. Generally I find it difficult to focus during online training but I found the trainer easy to listen to and she kept me engaged. I would not change anything - very informative and picked up lots of new information."

    Regional Outreach Officer, October 2020