The Training Exchange courses are mapped to National Occupational Standards (NOS) and competence frameworks. Training is an important step in achieving competence in these standards by filling gaps in knowledge, understanding or skills. Course handbooks and the notes that you take can provide useful evidence for assessment.
Online training (for teams)
Do you have a whole team that would benefit from our training? Does online training work better for you?
We've given careful consideration to what works online, and adapted materials and delivery style to make the most of the online learning experience. With a range of options to suit times and budgets available, alongside learner’s preferred levels of interactivity and flexibility.
Our network of associate trainers cover many areas of expertise, contact us to see how we can meet your specific training needs.
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Working with stuck clients (online for teams)
Develop your tool box of practical skills and techniques to navigate resistance and develop change with treatment resistant clients.
This is a 1 day online course delivered in-house (for teams).
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Adult Mental Health First Aid (online for teams)
Develop understanding and confidence to respond to emotional and mental health difficulties and support people in distress; and identify resources to promote mental health and wellbeing. This two day course qualifies you as a Mental Health First Aider.
This is a 4 session online course delivered in-house (for teams).
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Professional boundaries (online for teams)
Clarify professional boundaries for staff to work effectively and safely with vulnerable people; maintaining a positive, friendly working relationship at a professional distance.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
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Addressing ACE's and complex trauma (online for teams)
Explore a clear structured stepped intervention to support clients experiencing complex trauma.
This is a 1 day online course delivered in-house (for teams).
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Practical management of PTSD (online for teams)
Learn practical interventions to support people who have experienced trauma in adulthood to manage the effects of post-traumatic stress disorder (PTSD).
This is a 1 or 2 day online course delivered in-house (for teams).
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Working with young people with complex needs (online for teams)
Gain a deep understanding of adolescent complexity and practise a range of interventions to help young people reduce difficulties.
This is a 1 day online course delivered in-house (for teams).
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Resilience skills (online for teams)
Strength-building positive psychology interventions for staff wanting to protect their own wellbeing, alongside promoting self-help skills in others.
This is a 1 day equivalent course delivered online over 2 sessions using a combination of live webinars and video based content.
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Responding to mental health crisis (online for teams)
Develop face-to-face and telephone communication skills to respond safely and confidently to mental health crisis.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
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Callers in crisis - skills for front line staff (online for teams)
Develop your confidence and telephone communication skills to respond to people experiencing Mental Health crisis.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
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Addiction, dependency and recovery (online for teams)
Develop or refresh your confidence to work with drug and alcohol users; understand addiction and dependency, how people change and the routes to recovery.
This is a 1 day online course delivered in-house (for teams).
Learn moreIn-house course