Project work & consultancy

Bring out the best in your organisation. Work in partnership with us to respond to your training and development needs.


The Training Exchange has successfully delivered and evaluated single and multi-agency training and consultancy initiatives programmes for Local Authorities, Community Safety Partnerships, NHS Partnerships and many local, regional and national voluntary sector organisations for the past 23 years.

We understand the processes involved in working in partnership to plan, design, deliver, review and evaluate successful training and development programmes.

Training & consultancy projects are delivered by experienced practitioners and develop according to current evidence and developments in best practice.

Here are just a few case studies.

Improving outcomes for families affected by the trio of substance misuse, domestic abuse and mental health

The Training Exchange was commissioned by Somerset County Council Public Health to bring together senior and middle managers in substance misuse, domestic abuse and mental health, to review existing joint working arrangements between the three specialisms and develop a joint working protocol. Drawing on best practice nationally and internationally, the project aimed to identify strategies for overcoming barriers and building on opportunities to achieve better outcomes for children, parents and families.

The Training Exchange regularly facilitates team building and strategy days for organisations and teams.

Mental health training for NHS Trusts

The Training Exchange is currently working in partnership with Gloucestershire Health & Care NHS Foundation Trust to deliver a programme of Responding to people in mental health crisis training to support staff across Gloucestershire; and with Avon & Wiltshire Partnership Mental Health Trust to deliver Callers in crisis training.

Grounded in best practice these one day courses develop confidence and communication skills to respond safely, appropriately and confidently to people experiencing crisis.

Mental Health Awareness for GP Surgeries

NHS Bristol Clinical Commissioning Group commissioned the Training Exchange to deliver Mental Health Awareness training to practice teams in GP practices across Bristol in 2014, to better understand patients who present with mental health problems and to give them tools and techniques to improve their interactions with this group of patients. 51 out of 55 practices across Bristol engaged with the training programme, and a total of 478 staff attended the sessions.

We are specialists in training in mental health & wellbeing and complex needs.

As Director of The Training Exchange for the past 20 years, Jo has supported the training team to design and develop training on a broad range of topics.

Jo delivers the Training for trainers course on the Training Exchange Programme in Bristol (you come to us) and has delivered a number of Train the Trainer programmes in-house for organisation teams (we come to you), using organisation specific content. Several of these programmes have involved the development of Train the Trainer manuals for participants as electronic and hard copies.

Training for trainers, Health Education England & the National Guardian’s Office

In 2017-18 The Training Exchange was commissioned to co-ordinate and deliver a train the trainer programme for Freedom to Speak Up Guardians in the NHS. Three Train the trainer events were delivered, to 29 participants, representing 26 organisations and trusts across 10 regional networks. Participants received a train the trainer manual to support ongoing delivery.

Drug and alcohol training in Somerset

From 1999 to 2016 SDAP commissioned the Training Exchange to undertake a number of projects to implement Somerset Drug and Alcohol Partnership (SDAP) workforce development strategy to support individuals and workers in a range of settings to be confident and competent to respond to drugs and alcohol:

  • A Community Development Training project
  • Alcohol Brief Interventions Training Including development of a simple advice tool and step by step guide
  • Drug & alcohol awareness and interventions training programme for Tier 1 & 2 providers
  • Development of Somerset Young People’s Drug and Alcohol Screening and Assessment Tools, and a ‘Tool box’ of resources for work with young people

EDP Drug & alcohol services

From 2005-2019 The Training has delivered training in Motivational interviewing, Dual diagnosis, Addressing ACE’s and Complex trauma, Challenging & aggressive behaviour, Relapse prevention and Groupwork skills training to support staff working in services across Devon and Dorset for those facing complex issues, to improve their health, wellbeing and support recovery.

We are specialists in training in substance misuse and complex needs; delivering training from awareness to specialist treatment interventions.

Learning and development validation project

The Training Exchange worked with a Somerset based health organisation to develop learning and development portfolios for staff. Role profiles were developed and linked to National Occupational Standards, NHS Key Skills Framework and other relevant competence frameworks; alongside materials for managers and staff self assessment. The work provided a foundation to validate and formalise training and development as part of internal performance appraisal and personal development planning and review (PADR) processes.

The Skills and Knowledge Exchange Project for Drug and Alcohol Helplines (SKEPDAH)

A KA2 Strategic Partnership under the Erasmus+ programme working in partnership with 8 European Drug & Alcohol Helplines from January 2017 to August 2018. The Training Exchange provided facilitation support at 3 Transnational Partner meetings during, and supported development of curriculae for Drug & Alcohol Helpline workers throughout Europe. The three curriculae covering Burnout prevention, New Psychoactive Substances and Co-occurring substance use & mental health issues (Dual Diagnosis) aim to provide a framework, with supporting resources and ideas for good practice.

The curricula are available for onward free use and re-use by Drug and Alcohol Helplines, as well as by similar services anywhere in the world under an Open License.

The Training Exchange regularly delivers programmes of training to organisations on an in-house basis across the UK. This has included:

Rethink (2014-19): Dual diagnosis, Psychologically informed approaches to working with personality disorder difficulty and suicide intervention skills training.

Bristol City Council Adult Social Care and Homelessness Prevention Services (2018-19): Motivational Interviewing training 2 day courses

Second step, Developing Health & Independence, ARC (2016-19): Core skills programmes including Challenging & aggressive behaviour, Lone working and Professional boundaries.

University of the West of England (2016-19): Mental health awareness and ASIST training for staff, and Responding to mental health in the workplace for managers

Our programmes enable you to meet your strategic objectives and establish an integrated and skilled workforce in your organisation or area.

Do you have ideas or a vision you want to explore further?

Use our expertise to shape practice and design better services.

“The Training Exchange has a learning approach – so it is always drawing on best practice and the most up-to-date information and knowledge on substance misuse. They have the experience and expertise necessary to do the work commissioned and always deliver to deadline.”

Public Health Service Manager feedback