Supervision skills

places available

Practise skills and tools to develop a structured supervision process to support, challenge and motivate staff.

This is a 2 day course in Bristol (you come to us).

Explore effective management and support of staff through a structured supervision process grounded in reflective practice.

This course provides space to gain fresh perspectives and practise using approaches, skills and tools to develop supervision agendas and records, respond to complex issues, challenge effectively, and support and motivate staff.

    Also available for teams in-house (we come to you).

    Course aims

    To equip participants with the knowledge to develop a systematic approach to effective supervision

    To further develop participants’ skills and confidence to deliver effective supervision

    Course objectives

    By the end of the course participants will have had opportunities to:

    • Explore participants’ knowledge, experience and attitude to supervision, both personal and organisational
    • Consider an ‘integrated approach’ to supervision
    • Agree some basic principles in delivering effective supervision
    • Create a checklist of items that should be included on a supervision agenda
    • Consider the range of skills, qualities and roles involved in supervision
    • Explore and practice ideas to improve effective challenging and intervention in situations that arise within supervision sessions
    • Be introduced to a range of theoretical frameworks

    Venue info:

    Courses in Bristol (you come to us)

    We will deliver the training to smaller groups and/or in larger rooms. We have been working closely with venues to ensure we have Covid-safety measures and clear guidance in place.

    If for any reason the course cannot be delivered face-to-face, we will take a flexible and responsive approach to keep people learning – which will include transferring bookings to the next available dates.

    Trainer: Susan Moores

    "Very useful. Really good to receive some out-of-work perspective and charts on work structure, processes, and best practice. Good peer learning, role play and ethical dilemmas etc. In 20 years of employment, I have not had a chance to reflect and explore what good supervision and management could look like. I really appreciate this chance!"

    Helen Bower, Care Trainer, July 2021

    "Very practical sessions with lots of examples of how it would present and how to deal with it in practice. Amazing course that should be integrated into all organisations as core training!"

    Aled Osborne, Community engagement Manager, Brigstowe, July 2021

    "Sharing experiences with the group, learning in the role play & group discussions were excellent. Good to have knowledge confirmed & my beliefs around supervision & its importance affirmed & strengthened. Thanks Susan, this was very helpful & I am leaving with great deal of enthusiasm. Everything was useful."

    Senior Floating Support Worker, Missing Link, February 2019

    "I found the training extremely useful & relevant to my role. Fantastic training, very informative. The trainer was knowledgeable, clear and creative. The training has allowed me to focus on my own supervision styles and increased my confidence in addressing more challenging subjects."

    Laura Burton, Lead Helpdesk Support Worker, Splitz Support Service, February 2019

    "Truly the entire course was fantastic- the training method suited me and I really am leaving feeling like I have so much more to offer my supervisors. Best training I’ve ever had. Truly educational in an excellent environment created by the trainer."

    VC Manager (SW), Barnardos

    "Good balance between discussion, groupwork, role play and games! The trainer’s attention to individuals in the group has been faultless - the space felt safe right from the beginning. The past 2 days have been extremely useful and enjoyable. As an experienced supervisor I feel reassured that, on the whole, I do a good job, but have certainly learnt some new things about myself, increasing my confidence and identifying areas I wish to develop. Thank you. Highly recommended!!!!"

    Chief Executive, Brigstowe Project