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Lone working

Explore the practical and emotional issues faced by lone workers and their managers, and build on good practice to increase safety and manage risk.

One day. For your team. Delivered in-person.

Lone working

 

Course overview

Explore the practical and emotional issues faced by lone workers and their managers, and build on good practice to increase safety and manage risk. Using real scenarios, participants develop strategies and tools to support dynamic risk assessment; promoting personal safety, managing risks around allegations and protecting staff wellbeing to create a safer, healthier lone working environment.

 

Aim

To enable participants to explore the practical and emotional issues relating to lone working in a safe environment with opportunities to share and build on good practice.

 

Objectives

By the end of the course participants will have had opportunities to:

  • Discuss a range of lone working situations
  • Think about practical solutions to areas of risk assessment and personal safety
  • Examine organisational lone working policy
  • Develop a range of de-escalation techniques
  • Gain a basic understanding of how to manage their own wellbeing

 

Maximum group size: 16

 

In-person training – we ask you to provide a suitable venue and refreshments.

Enquire or book in a meeting with us

Your trainer(s)

Clare Lucas

Clare’s background is in homelessness, housing advice and working with young people. Since 2002 she has been delivering training in a range of settings to service providers and local authorities covering professional boundaries, lone working and since 2014 adult safeguarding.

 

Her courses are practical using real and relevant examples and attempt to cut through the sometimes complex and confusing legal frameworks and jargon that can beset effective work.

Ben Howie

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What people say

"To stop and think. We discussed situations we may find ourselves in and how we can manage them. Highlighted things I need to find out more about – for my safety."

Course participant, September 2024

"I found the entire day helpful. I had not considered the impact of phone lone working until today! All was useful, I have no criticisms. Loved it and Clare is brilliant!!"

Course participant, December 2023

"Great to learn from others in different services and get different perspectives. In future I will ensure personal safety, and that staff know where I am."

Course participant, September 2023

"The day brought together a range of ideas, information and approaches that I will use in supervising lone workers and safety planning as a team. A very enjoyable day and helpful to revisit this subject."

Course participant

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Tailored approach

If you can’t find what you’re looking for contact us. Our network of associate trainers cover many more areas of expertise.

All of our courses can be adapted for your organisation or region. We’ll work with you to design flexible or bespoke responses to meet specific individual and organisation needs.

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Rowan Miller and Dawn Taylor lead on The Training Exchange Consultancy; together they bring over 50 years’ experience of leadership and management. If you have ideas or a vision you want to explore they will connect you with the right specialist consultant to shape practice and design better services.

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