Management & leadership

Date(s): 18 & 19 May 2027

Times: 9.15 arrivals for 9.30 - 4.30

Venue: In-person. All courses take place at accessible venues in Bristol

Course overview:

An interactive two days to stimulate development for both new and more established managers, co-creators and change agents. Explore current thinking and practice of effective leadership, and practise and refine coaching skills using real world examples and challenges.

Aim(s):

To develop participants' leadership and management skills.

Objectives:

By the end of the course, you will have opportunities to:

Gain insight into the difference between managing and leading
Have an understanding of the different leadership styles, reflecting on your own leadership style
Practise a variety of techniques which will enable you to develop your leadership skills and to effectively lead your team and services
Discuss psychological safety and how we can create the conditions for this within teams to manage people inclusively
Identify what makes an effective team and the challenges and opportunities within your own team
Reflect on giving and receiving feedback
Practise coaching skills using real work examples and challenges

Maximum group size: 14

This course is CPD certified by the CPD Certification Service.

325.00 +VAT

Book now

Enquire

325.00

Upcoming dates

24 September 2026

De-escalation skills & challenging behaviour

One day

For individuals

Delivered in-person

190 +VAT

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01 October 2026

Emotional regulation: Polyvagal theory in practice

Short day

For individuals

Delivered in-person

160 +VAT

Course details

19 October 2026

Adult Safeguarding

Half day

For individuals

Delivered online

120 +VAT

Course details

Your trainer(s)

Rowan Miller

Rowan worked in drug and alcohol services for 18 years as a practitioner and manager in both young people and adult services. She continued to develop as a manager & leader in a number of roles including Deputy Regional Alcohol Manager for the South West, Development Manager for The Training Exchange and CEO of Somerset and Avon Rape and Sexual Abuse Support (SARSAS).

Rowan was then Head of Funding across the South West region for the National Lottery Community Fund and led the England response to the women and girls sector. Rowan is now the Development Director for eight regional Eating Disorder Charities in the UK.

Rowan has been delivering training for 25 years and is a trained supervisor, qualified coach and has completed the leadership and facilitation course with Schumacher College “Co-creating the emerging future”.

What people say

"Activities around coaching, changing perceptions and understanding others. Chance to step back and reflect, learning from other managers' experiences. Models for giving feedback. Really useful techniques and appreciated learning from others and sharing experiences and insights into challenges."

Individual Giving Manager, One25, April 2024

"Interactive engagement, use of resources, group discussions, coaching element, team meetings, values, planning and purpose. Very accommodating and thorough, taking time to embed understanding."

ISVA Team Leader, SPLITZ, May 2022

"Learning techniques to be a more effective practitioner and lead organisational change. Complemented with lots of practical and well specified examples. Up-skilled my knowledge and management. Thank you!"

Finance & HR Officer, Stand Against Racism & Inequality (SARI), May 2022

"Invaluable insights, great exercises, helpful tools and the groupwork ensures I have a clear action plan going forward. Rowan is the best trainer I have experienced in years. I look forward to implementing some of the learning."

Director, CHAS (Bristol), October 2020

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