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Management & leadership

Explore theory, practice and principles of effective team leadership; and refine coaching skills to manage real world challenges.

Two day. For your team. Delivered online.

Management & leadership

 

Course overview:

An interactive two days to stimulate development for both new and more established managers, co-creators and change agents. Explore current thinking and practice of effective leadership, and practise and refine coaching skills using real world examples and challenges.

 

Aim(s):

To develop participants' leadership and management skills.

 

Objectives

By the end of the course, you will have opportunities to:

  • Gain insight into the difference between managing and leading
  • Have an understanding of the different leadership styles, reflecting on your own leadership style
  • Practise a variety of techniques which will enable you to develop your leadership skills and to effectively lead your team and services
  • Discuss psychological safety and how we can create the conditions for this within teams to manage people inclusively
  • Identify what makes an effective team and the challenges and opportunities within your own team
  • Reflect on giving and receiving feedback
  • Practise coaching skills using real work examples and challenges

 

Maximum group size: 12

 

Online course – delivered over Zoom.

 

This course is CPD certified by the CPD Certification Service.

Enquire or book in a meeting with us

Your trainer(s)

Rowan Miller

Rowan worked in drug and alcohol services for 18 years as a practitioner and manager in both young people and adult services. She continued to develop as a manager & leader in a number of roles including Deputy Regional Alcohol Manager for the South West, Development Manager for The Training Exchange and CEO of Somerset and Avon Rape and Sexual Abuse Support (SARSAS).

 

Rowan was then Head of Funding across the South West region for the National Lottery Community Fund and led the England response to the women and girls sector. Rowan is now the Development Director for eight regional Eating Disorder Charities in the UK.

 

Rowan has been delivering training for 25 years and is a trained supervisor, qualified coach and has completed the leadership and facilitation course with Schumacher College “Co-creating the emerging future”.

Ben Howie

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What people say

"Interactive engagement, use of resources, group discussions, coaching element, team meetings, values, planning and purpose. Very accommodating and thorough, taking time to embed understanding."

ISVA Team Leader, SPLITZ, May 2022

"Learning techniques to be a more effective practitioner and lead organisational change. Complemented with lots of practical and well specified examples. Up-skilled my knowledge and management. Thank you!"

Finance & HR Officer, Stand Against Racism & Inequality (SARI), May 2022

"Invaluable insights, great exercises, helpful tools and the groupwork ensures I have a clear action plan going forward. Rowan is the best trainer I have experienced in years. I look forward to implementing some of the learning."

Director, CHAS (Bristol), October 2020

"Well structured and put together. Very interactive and informative, with lots of opportunity to discuss and reflect on my own experiences."

Prison Resettlement officer, ARA, June 2025

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Tailored approach

If you can’t find what you’re looking for contact us. Our network of associate trainers cover many more areas of expertise.

All of our courses can be adapted for your organisation or region. We’ll work with you to design flexible or bespoke responses to meet specific individual and organisation needs.

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Consultancy & projects

Rowan Miller and Dawn Taylor lead on The Training Exchange Consultancy; together they bring over 50 years’ experience of leadership and management. If you have ideas or a vision you want to explore they will connect you with the right specialist consultant to shape practice and design better services.

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