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Speaking with confidence

Develop your skills to communicate with clarity and confidence in meetings and a range of other work-related settings.

One day. For your team. Delivered in-person.

Speaking with confidence

 

Course overview:

Develop your skills to communicate with clarity and confidence in meetings and a range of other work-related settings.

Drawing on assertive techniques, consider personal fears and challenges, pick up tips to improve your delivery and develop a style that works for you.

 

Aim(s):

To develop confidence and skills in effective communication and personal presentation.

 

Objectives:

By the end of the course participants will have had opportunities to:

  • Explore what effective, confident speaking means in a range of scenarios
  • Recognise and practise essential elements for communicating and presenting yourself more confidently
  • Identify responses and solutions to common challenges and barriers

 

Maximum group size: 16

 

In-person training - we ask you to provide a suitable venue and refreshments.

Enquire or book in a meeting with us

Your trainer(s)

Susan Lawrence

Susan is a creative trainer, group and reflective practice facilitator with over 30 years’ experience. Susan’s work is influenced by her previous varied roles in the Voluntary and Community Sector, Social Work and Dramatherapy, and from her current work facilitating & training in trauma based, reflective practice clinical support groups. Susan is qualified in Youth & Community Work, Social Work, Creative Supervision, Adult Education and Dramatherapy.

 

Susan offers a responsive approach that helps people feel at ease. Key threads within her courses are authentic communication, developing confidence and empowerment work for individuals and the communities they work within. Susan uses inclusive and creative methods to maximise learning, enjoyment and skills development.

Ben Howie

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What people say

"Grounding, breath, slowing down and enunciating speech tips and having a go in a held/safe environment. Great training and great atmosphere created by the group facilitator to face fears and have a go including modelling the learning."

Youth Justice Practitioner, Bristol City Council, June 2024

"I can feel a noticeable difference in my confidence levels and I now have techniques to use in different situations. Grounding exercises and time to reflect as a group was useful. Thank you."

Project Officer, SARSAS, June 2023

"Really enjoyed trying out lots of technique exercises and got to practice as we went. Could see everyone's confidence increasing. Learnt a lot!"

Volunteer Coordinator Womankind, June 2023

"A unique experience that allowed me to exercise the muscle of talking in confidence. Gained new skills & information and it was an interesting group."

Activities co-ordinator, June 2025

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If you can’t find what you’re looking for contact us. Our network of associate trainers cover many more areas of expertise.

All of our courses can be adapted for your organisation or region. We’ll work with you to design flexible or bespoke responses to meet specific individual and organisation needs.

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Rowan Miller and Dawn Taylor lead on The Training Exchange Consultancy; together they bring over 50 years’ experience of leadership and management. If you have ideas or a vision you want to explore they will connect you with the right specialist consultant to shape practice and design better services.

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