In-house training (we come to you)

Do you have a whole team that would benefit from our training or would it be more practical for us to come to you? All of our courses can be adapted for your organisation or your region. We work across the UK.

Our network of associate trainers cover many more areas of expertise, contact us to see how we can meet your specific training needs.

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  1. responding-to-mental-health-crisis-in-house
    Responding to mental health crisis

    Develop face-to-face and telephone communication skills to respond safely and confidently to mental health crisis.

    This is a 1 day in-house course (we come to you).

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    In-house course
  2. callers-in-crisis-skills-for-front-line-staff-in-house
    Callers in crisis - skills for front line staff

    Develop your confidence and telephone communication skills to respond to people experiencing Mental Health crisis.

    This is a 1 day in-house course (we come to you).

    Learn more
    In-house course
  3. Sustaining empathy: Preventing burnout
    Sustaining empathy: Preventing burnout

    Advanced empathy skills for supporters of clients with complex needs; maintaining compassion and avoiding empathy fatigue.

    This is a 1 day in-house course (we come to you).

    Learn more
    In-house course

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The Training Exchange courses are mapped to National Occupational Standards (NOS) and competence frameworks. Training is an important step in achieving competence in these standards by filling gaps in knowledge, understanding or skills. Course handbooks and the notes that you take can provide useful evidence for assessment.