The Training Exchange courses are mapped to National Occupational Standards (NOS) and competence frameworks. Training is an important step in achieving competence in these standards by filling gaps in knowledge, understanding or skills. Course handbooks and the notes that you take can provide useful evidence for assessment.
In-house training (we come to you)
Do you have a whole team that would benefit from our training or would it be more practical for us to come to you? All of our courses can be adapted for your organisation or region and delivered at a venue chosen by you. We work across the UK.
Our network of associate trainers cover many more areas of expertise, contact us to see how we can meet your specific training needs.
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Responding to mental health crisisDevelop face-to-face and telephone communication skills to respond safely and confidently to mental health crisis.
This is a 1 day in-house course (we come to you).
Learn moreIn-house course -
Callers in crisis - skills for front line staffDevelop your confidence and telephone communication skills to respond to people experiencing Mental Health crisis.
This is a 1 day in-house course (we come to you).
Learn moreIn-house course -
Sustaining empathy: Preventing burnoutAdvanced empathy skills for supporters of people with complex trauma backgrounds; deepening empathy and building vicarious resilience to promote compassion satisfaction.
This is a 1 day in-house course (we come to you).
Learn moreIn-house course