The Training Exchange courses are mapped to National Occupational Standards (NOS) and competence frameworks. Training is an important step in achieving competence in these standards by filling gaps in knowledge, understanding or skills. Course handbooks and the notes that you take can provide useful evidence for assessment.
Online training (for teams)
Do you have a whole team that would benefit from our training? Does online training work better for you?
We've given careful consideration to what works online, and adapted materials and delivery style to make the most of the online learning experience. With a range of options to suit times and budgets available, alongside learner’s preferred levels of interactivity and flexibility.
Our network of associate trainers cover many areas of expertise, contact us to see how we can meet your specific training needs.
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Building vicarious resilience (online for teams)Explore the dynamics and challenges of working in emotionally demanding roles, and build professional and personal wellbeing strategies to help prevent burnout and encourage resilience and wellbeing for all.
This is a 1/2 day course delivered online (for teams).
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Responding to mental health crisis (online for teams)Develop face-to-face and telephone communication skills to respond safely and confidently to mental health crisis.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
Learn moreIn-house course -
Callers in crisis - skills for front line staff (online for teams)Develop your confidence and telephone communication skills to respond to people experiencing Mental Health crisis.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
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Building confidence in supporting distressed people (online for teams)Understanding particular challenges faced by individuals and build confidence to respond tho distressed people.
This is a 1/2 day online course delivered in-house (for teams).
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Listening virtually: remote support skills (online for teams)A practical guide to approaching support via a range of remote tools.
This is a 1/2 day online course delivered in-house (for teams).
Learn moreIn-house course