The Training Exchange courses are mapped to National Occupational Standards (NOS) and competence frameworks. Training is an important step in achieving competence in these standards by filling gaps in knowledge, understanding or skills. Course handbooks and the notes that you take can provide useful evidence for assessment.
Online training (for teams)
Do you have a whole team that would benefit from our training? Does online training work better for you?
We've given careful consideration to what works online, and adapted materials and delivery style to make the most of the online learning experience. With a range of options to suit times and budgets available, alongside learner’s preferred levels of interactivity and flexibility.
Our network of associate trainers cover many areas of expertise, contact us to see how we can meet your specific training needs.
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De-escalation skills & challenging behaviour (online for teams)Build confidence to defuse and de-escalate challenging and aggressive situations, using effective communication techniques.
This is a ½ day course delivered online (for teams).
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Effective communication & improved conversations (online for teams)Develop your confidence and skills in effective communication.
This is a 1/2 day course delivered online (for teams).
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Creative approaches to team meetings (for teams)Explore and consider ways to improve and structure team meetings. Learn how to increase participation and enjoyment through creative exercises and resources.
This is a 1/2 day course delivered online (for teams).
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Facilitating reflective practice (online for teams)Explore definitions, models and creative techniques to facilitate reflective practice processes for yourself and in your team.
This is a 1/2 day online course delivered online (for teams).
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Managing difficult conversations (online for teams)For managers working through change and practitioners working with clients, this course develops confidence and skills to prepare for and manage difficult conversations.
This is a 1/2 day course delivered online (for teams.
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Introduction to groupwork (online for teams)Develop understanding of good practice and helpful approaches for setting up and running effective groups.
This is a 1/2 day course delivered online (for teams).
Learn moreIn-house course