People skills
Develop core skills in supporting people. Motivational interviewing, De-escalation skills & challenging behaviour, Professional boundaries, Adult Safeguarding, Effective communication & assertiveness, Brief solution focused therapy and much more…
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De-escalation skills & challenging behaviour (online for teams)Build confidence to defuse and de-escalate challenging and aggressive situations, using effective communication techniques.
This is a ½ day course delivered online (for teams).
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Introduction to groupwork (online for teams)Develop understanding of good practice and helpful approaches for setting up and running effective groups.
This is a 1/2 day course delivered online (for teams).
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Effective communication & improved conversations (online for teams)Develop your confidence and skills in effective communication.
This is a 1/2 day course delivered online (for teams).
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Managing difficult conversations (online for teams)For managers working through change and practitioners working with clients, this course develops confidence and skills to prepare for and manage difficult conversations.
This is a 1/2 day course delivered online (for teams.
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Creative approaches to team meetings (for teams)Explore and consider ways to improve and structure team meetings. Learn how to increase participation and enjoyment through creative exercises and resources.
This is a 1/2 day course delivered online (for teams).
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Facilitating reflective practice (online for teams)Explore definitions, models and creative techniques to facilitate reflective practice processes for yourself and in your team.
This is a 1/2 day online course delivered online (for teams).
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