People skills
Develop core skills in supporting people. Motivational interviewing, De-escalation skills & challenging behaviour, Professional boundaries, Adult Safeguarding, Effective communication & assertiveness, Brief solution focused therapy and much more…
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Groupwork facilitation
Develop skills and confidence in group facilitation, group management, co-facilitation and creative groupwork methods.
This is a 1 day in-house course (we come to you).
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Facilitating reflective practice (online for teams)
Explore definitions, models and creative techniques to facilitate reflective practice processes for yourself and in your team.
This is a 1/2 day online course delivered online (for teams).
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Managing difficult conversations
For managers working through change and practitioners working with clients, this course develops confidence and skills to prepare for and manage difficult conversations.
This is a 1/2 day in-house course (we come to you).
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Effective communication - using assertiveness techniques
Develop confidence in using assertiveness techniques to communicate clearly and effectively.
This is a 1 day in-house course (we come to you).
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Service user involvement
Understanding good practice principles and explore ways to increase service user involvement in your service.
This is a 1 day in-house course (we come to you).
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Conflict resolution
Develop confidence, understanding and skills in conflict resolution.
This is a 1 day in-house course (we come to you).
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