The Training Exchange courses are mapped to National Occupational Standards (NOS) and competence frameworks. Training is an important step in achieving competence in these standards by filling gaps in knowledge, understanding or skills. Course handbooks and the notes that you take can provide useful evidence for assessment.
In-house training (we come to you)
Do you have a whole team that would benefit from our training or would it be more practical for us to come to you? All of our courses can be adapted for your organisation or region and delivered at a venue chosen by you. We work across the UK.
Our network of associate trainers cover many more areas of expertise, contact us to see how we can meet your specific training needs.
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Trauma informed practiceIdentify core principles, components and values for yourself and your service to implement authentic Trauma Informed Practice, and become trauma reducing in practice.
This is a 1 day in-house course (we come to you).
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De-escalation skills & challenging behaviourBuild confidence to defuse and de-escalate challenging and aggressive situations, using effective communication techniques.
This is a 1 day in-house course (we come to you).
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Introduction to group and peer supervisionExplore and develop models and helpful practices to aid group run supervision sessions.
This is a 1 day in-house course (we come to you).
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Groupwork skillsDevelop skills and confidence in group facilitation, group management, co-facilitation and creative groupwork methods.
This is a 2 day in-house course (we come to you).
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Managing difficult conversationsFor managers working through change and practitioners working with clients, this course develops confidence and skills to prepare for and manage difficult conversations.
This is a 1/2 day in-house course (we come to you).
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Speaking with confidenceDevelop your skills to communicate with clarity and confidence in meetings, training and presentation.
This is a 1 day in-house course (we come to you).
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Introduction to groupworkDevelop understanding of good practice and helpful approaches for setting up and running effective groups.
This is a 1/2 day in-house course (we come to you).
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Effective communication - using assertiveness techniquesDevelop confidence in using assertiveness techniques to communicate clearly and effectively.
This is a 1 day in-house course (we come to you).
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Groupwork facilitationDevelop skills and confidence in group facilitation, group management, co-facilitation and creative groupwork methods.
This is a 1 day in-house course (we come to you).
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Service user involvementUnderstanding good practice principles and explore ways to increase service user involvement in your service.
This is a 1 day in-house course (we come to you).
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