The Training Exchange courses are mapped to National Occupational Standards (NOS) and competence frameworks. Training is an important step in achieving competence in these standards by filling gaps in knowledge, understanding or skills. Course handbooks and the notes that you take can provide useful evidence for assessment.
In-house training (we come to you)
Do you have a whole team that would benefit from our training or would it be more practical for us to come to you? All of our courses can be adapted for your organisation or region and delivered at a venue chosen by you. We work across the UK.
Our network of associate trainers cover many more areas of expertise, contact us to see how we can meet your specific training needs.
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Groupwork skillsDevelop skills and confidence in group facilitation, group management, co-facilitation and creative groupwork methods.
This is a 2 day in-house course (we come to you).
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Managing difficult conversationsFor managers working through change and practitioners working with clients, this course develops confidence and skills to prepare for and manage difficult conversations.
This is a 1/2 day in-house course (we come to you).
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Effective communication - using assertiveness techniquesDevelop confidence in using assertiveness techniques to communicate clearly and effectively.
This is a 1 day in-house course (we come to you).
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Lone workingExplore the practical and emotional issues faced by lone workers and their managers, and build on good practice to increase safety and manage risk.
This is a 1 day in-house course (we come to you).
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Motivational interviewing (1 day)Develop theoretical understanding and introductory skills in motivational interviewing, to support clients to move towards change.
This is a 1 day in-house course (we come to you).
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Key working and support planningDevelop understanding and tools to provide support using a key worker and individual support planning approach.
This is a 1 day in-house course (we come to you).
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Groupwork facilitationDevelop skills and confidence in group facilitation, group management, co-facilitation and creative groupwork methods.
This is a 1 day in-house course (we come to you).
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Facilitating reflective practiceExplore definitions, models and creative tools to facilitate reflective practice processes into all aspects of service delivery.
This is a 1 day in-house course (we come to you).
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Conflict resolutionDevelop confidence, understanding and skills in conflict resolution.
This is a 1 day in-house course (we come to you).
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Creative consultationExplore creative methods for engaging and facilitating communities and service users in consultation processes.
This is a 1 day in-house course (we come to you).
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