The Training Exchange courses are mapped to National Occupational Standards (NOS) and competence frameworks. Training is an important step in achieving competence in these standards by filling gaps in knowledge, understanding or skills. Course handbooks and the notes that you take can provide useful evidence for assessment.
Online training (for teams)
Do you have a whole team that would benefit from our training? Does online training work better for you?
We've given careful consideration to what works online, and adapted materials and delivery style to make the most of the online learning experience. With a range of options to suit times and budgets available, alongside learner’s preferred levels of interactivity and flexibility.
Our network of associate trainers cover many areas of expertise, contact us to see how we can meet your specific training needs.
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Professional boundaries (online for teams)Clarify professional boundaries for staff to work effectively and safely with vulnerable people; maintaining a positive, friendly working relationship at a professional distance.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
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Adult Safeguarding (online for teams)Effectively identify and manage adult safeguarding issues in line with good practice and legislative changes in England.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
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Brief solution focused therapy 1 day (online for teams)Practice this strength based intervention to support clients through change based on the identification and development of their own personal resources.
This is a 1 day online course delivered in-house (for teams).
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Resilience skills (online for teams)Strength-building positive psychology interventions for staff wanting to protect their own wellbeing, alongside promoting self-help skills in others.
This is a 1 day equivalent course delivered online over 2 sessions using a combination of live webinars and video based content.
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Callers in crisis - skills for front line staff (online for teams)Develop your confidence and telephone communication skills to respond to people experiencing Mental Health crisis.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
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Managing difficult conversations (online for teams)For managers working through change and practitioners working with clients, this course develops confidence and skills to prepare for and manage difficult conversations.
This is a 1/2 day course delivered online (for teams.
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Child protection and safeguarding (online for teams)Understand key issues in Child Protection and Safeguarding, develop confidence to respond to direct disclosure and learn what to do if you suspect a child is being abused.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
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Facilitating reflective practice (online for teams)Explore definitions, models and creative techniques to facilitate reflective practice processes for yourself and in your team.
This is a 1/2 day online course delivered online (for teams).
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Lone working (online for teams)Explore the practical and emotional issues faced by lone workers and their managers, and build on good practice to increase safety and manage risk.
This is available as a 1/2 or 1 day online course delivered in-house (for teams).
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Building resilience in young people (online for teams)Strengthen resilience skills in young people using tools to develop growth mindsets, nourish inner reserves, and recover from setbacks and difficult situations.
This is a 1 day online course delivered in-house (for teams).
Learn moreIn-house course