People skills

Identify core principles, components and values for yourself and your service to implement authentic Trauma Informed Practice, and become trauma reducing in practice.

This is a 1 day in-house course (we come to you).

Build confidence to defuse and de-escalate challenging and aggressive situations, using effective communication techniques.

This is a 1 day in-house course (we come to you).

Explore and develop models and helpful practices to aid group run supervision sessions.

This is a 1 day in-house course (we come to you).

Develop understanding of good practice and helpful approaches for setting up and running effective groups.

This is a 1/2 day in-house course (we come to you).

Develop skills and confidence in group facilitation, group management, co-facilitation and creative groupwork methods.

This is a 2 day in-house course (we come to you).

Develop skills and confidence in group facilitation, group management, co-facilitation and creative groupwork methods.

This is a 1 day in-house course (we come to you).

For managers working through change and practitioners working with clients, this course develops confidence and skills to prepare for and manage difficult conversations.

This is a 1/2 day in-house course (we come to you).

Develop confidence in using assertiveness techniques to communicate clearly and effectively.

This is a 1 day in-house course (we come to you).

Understanding good practice principles and explore ways to increase service user involvement in your service.

This is a 1 day in-house course (we come to you).

Develop confidence, understanding and skills in conflict resolution.

This is a 1 day in-house course (we come to you).