People skills

Explore definitions, models and creative techniques to facilitate reflective practice processes for yourself and in your team.

This is a 1/2 day online course delivered online (for teams).

Practise solution focused techniques in this action-orientated intervention to draw on people’s internal resources, enhance useful behaviours, and identify and work towards clear goals.

This is a 2 day in-house course (we come to you).

Practice this strength based intervention to support clients through change based on the identification and development of their own personal resources.

This is a 1 day online course delivered in-house (for teams).

Strength-building positive psychology interventions for staff wanting to protect their own wellbeing, alongside promoting self-help skills in others.

This is a 1 day equivalent course delivered online over 2 sessions using a combination of live webinars and video based content.

For managers working through change and practitioners working with clients, this course develops confidence and skills to prepare for and manage difficult conversations.

This is a 1/2 day in-house course (we come to you).

Develop confidence in using assertiveness techniques to communicate clearly and effectively.

This is a 1 day in-house course (we come to you).

Develop understanding and tools to provide support using a key worker and individual support planning approach.

This is a 1 day in-house course (we come to you).

Understanding good practice principles and explore ways to increase service user involvement in your service.

This is a 1 day in-house course (we come to you).

Develop confidence, understanding and skills in conflict resolution.

This is a 1 day in-house course (we come to you).

Explore the practical and emotional issues faced by lone workers and their managers, and build on good practice to increase safety and manage risk.

This is a 1 day in-house course (we come to you).